Print Friendly, PDF & Email

It was great how y’all played along and really stepped out of your comfort zones to put on your one act plays about the relationship(s) between user experience, information architecture, and content strategy.

Your visualizations you brought to class seemed to really inspire your approach to the exercise. Not surprising that y’all settled on the metaphor of the house because it’s a good way to think through the complex relationships between these different roles (although sometimes one or two people may have these roles and others). It seems that you’re starting to really understand the tasks that need to be done and that the titles of the people who may do these tasks may change based on the organization. That’s a key point to remember, that is, knowing what tasks need to get done and how those fit with the users and organization’s goals.

Here are some of your visual depictions of these relationship between UX, IA, and CS:

Using the house as a metaphor for relationships between our key terms.
Flow chart showing the differences between and the relationships of our key terms.
Venn between content strategy, information architecture, and user experience


Mindmeld model of CX, IA, and UX (version one)
Alternate view of CS, UX, and end product. The two versions so the complexity of the relationships between terms.
if content strategy was HGTV
Managing Content Exercise

The exercise where I gave you a series of books and asked you to manage the content of those books was one where I wanted you to (again) think through how to take a lot of content and start to “manage” it.

I was impressed how you took the squishiness of the instructions and talked about them and then asked some pointed and specific questions and then got to work.

What was great about watching y’all work on with the books was the way you grappled with the overall goal and talked through different potential ways of organizing and managing the information. Then, how you got down to the actual business of structuring it and organizing it. What ended up happening was you did indeed manage some content. Given the opportunity to extend it on out, you would have been able to employ some of the principles that you’ll learn about in the concept presentations on 3-2 (structured authoring and single source).

In a course like this, it’s important to keep up an iterative process where we keep returning to things you know and earlier concepts as we build and add new ones. That’s why we continuously are going back and putting into practice terms and ideas from early in the course and from other courses and knowledge that you know. It’s one of the best ways to actually learn and for you to retain this information. And keep in mind, this is not easy stuff. It’s complex because of the many factors that have to be considered, most particularly about audiences and purposes!